Twin Peaks II Barbershop

Effective Date: October 30, 2026

Twin Peaks II Barbershop respects your privacy and is committed to handling your personal information responsibly. This Privacy Policy explains how we collect, use, and protect information when you visit our website, contact our business, or communicate with us through Google Search, Google Maps, or other messaging services.

1. Information We Collect

When you contact Twin Peaks II Barbershop, we may receive information including:

Your name and telephone number.
Your email address, if provided.
Questions about our services, pricing, hours, or location.
Messages and other information you voluntarily provide.
Basic website usage information collected through website analytics, cookies, or similar technologies.

We do not ask customers to provide sensitive personal or financial information through messaging.

2. How We Use Your Information

We use customer information to:

Respond to questions and customer inquiries.
Provide information about haircut services, pricing, business hours, and location.
Communicate with customers regarding their requests.
Improve our website and customer service.
Maintain the security and functionality of our communications.

We do not sell customer personal information.

3. AI-Powered Customer Messaging

Twin Peaks II Barbershop may use Google-powered artificial intelligence to respond to customer inquiries through Google Search, Google Maps, and supported messaging services.

Automated responses may provide information about our services, pricing, hours, location, and walk-in availability.

Some conversations may be reviewed or handled directly by an authorized business representative when additional assistance is needed.

Messages may be processed by Google and its service providers to operate the messaging service, subject to their applicable privacy policies.

AI-generated responses may occasionally contain errors. Customers should contact the barbershop directly to confirm important information.

4. Sharing of Information

We may share information with service providers that help us operate our website, communications, and business services, including Wix and Google.

We may also disclose information when required by applicable law.

We do not sell customer contact information to third-party marketers.

5. Cookies and Website Analytics

Our website may use cookies and similar technologies provided by Wix or other website services to support website functionality, security, and performance measurement.

You can manage certain cookies through your browser settings.

6. Data Security and Retention

We take reasonable steps to protect personal information from unauthorized access or misuse.

Information may be retained for as long as reasonably necessary to respond to customer inquiries, operate our business, comply with legal obligations, or resolve disputes.

No electronic communication or storage system can be guaranteed completely secure.

7. Your Privacy Choices

You may contact us to ask questions about personal information you have provided or request its correction or deletion, subject to applicable legal and operational requirements.

8. Children's Privacy

Our website and messaging services are intended for general business inquiries and are not designed to collect personal information directly from children under 13.

Parents or guardians should contact us regarding haircut services for younger children.

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our services, technology, or legal requirements. Updates will be posted on this page with a revised effective date.

10. Contact Information

Twin Peaks II Barbershop

31441 Santa Margarita Parkway, Suite D
Rancho Santa Margarita, CA 92688

Phone: (949) 459-1821

Website: https://twinpeaks2barbershop.com

For privacy-related questions or requests, please contact us using the business telephone number above.